About
Unlock the secret to transforming routine appointments into memorable VIP experiences with "From Appointment to VIP Visit." This dynamic 30-minute self-paced course is expertly crafted for automotive sales professionals who want to elevate every customer interaction and set themselves apart in a competitive market. Through engaging modules and real-world scenarios, you’ll discover proven strategies to make every client feel valued from the moment they book an appointment to the time they step into your dealership. Learn how to personalize communications, anticipate client needs, and create a seamless, red-carpet experience that builds trust and loyalty. This course is ideal for sales representatives, BDC agents, and dealership staff seeking to boost appointment show rates, increase customer satisfaction, and drive repeat business. With actionable tips and practical tools, you’ll be empowered to turn every visit into an opportunity for lasting relationships and higher sales conversions. Join us and master the art of delivering VIP treatment—because every customer deserves to feel like your most important guest. Module times are subject to change and will vary from person to person Time Ranges between 20-30 mins
You can also join this program via the mobile app. Go to the app